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Terms of Services

General Terms and Conditions

for the WDREI Hotel  

Status: 24.05.2022

W3 Hotel UG (limited liability), Maximilianstraße 14, 80539 Munich, Office@Wdrei-Hotel.com, 143/191/61814

  • hereinafter referred to as “Hotel
  1. scope of application

1.1 The following General Terms and Conditions apply to contracts for the rental of hotel rooms, for accommodation and conferences, as well as all other services and deliveries provided by the Hotel for the Guest.

1.2 Deviating provisions shall only apply if they have been individually agreed between the hotel and the guest.

2 Conclusion of the contract

2.1 The hotel accommodation contract (accommodation contract) is concluded when the guest submits an application (room reservation), which is accepted by the hotel. Acceptance is effected by confirmation of the room booking. The hotel is free to confirm the room reservation in writing, verbally, by telephone or by e-mail.

                  

2.2 If the room booking is made by a third party on behalf of the guest, the third party shall be liable to the hotel together with the guest as joint and several debtors for all obligations arising from the hotel acceptance contract, provided the hotel has received a corresponding declaration from the third party.

2.3 The subletting and reletting of the rooms provided as well as their use for purposes other than accommodation require the prior written consent of the hotel.

3 Prices and services

3.1 The hotel is obligated to keep the rooms booked by the guest available in accordance with these General Terms and Conditions and to provide the agreed services.

3.2 The guest is obligated to pay the hotel’s applicable or agreed prices for the provision of the room and the other services used by the guest. This shall also apply to services and expenses of the hotel vis-à-vis third parties arranged by the guest or the customer.

3.3 The agreed prices include the respective statutory value-added tax.

3.4 The prices may be changed by the hotel if the guest subsequently requests changes in the number of rooms booked, the hotel’s services or the guests’ length of stay, and the hotel agrees to such changes.

3.5 Invoices of the hotel are payable immediately upon receipt without deduction.

             Default shall commence if the guest does not make payment within 5 days after the due date and receipt of an invoice; this shall only apply to a guest who is a consumer if these consequences have been specifically pointed out in the invoice. In the event of late payment, the hotel shall be entitled to charge consumers interest on arrears at a rate of 5% above the base interest rate.

3.6 The hotel is entitled to demand a reasonable advance payment or security deposit upon conclusion of the contract or thereafter. The amount of the advance payment and its due date may be agreed in writing in the contract. The hotel shall also be entitled to make any receivables accrued during the guest’s stay at the hotel due at any time by issuing an interim invoice and to demand immediate payment.

3.7 The guest may only offset or reduce a claim of the hotel with an undisputed or legally established claim.

4 Unused Services, Cancellation, Withdrawal by the Guest

4.1 The hotel grants the guest a right of withdrawal under certain circumstances. The following provisions shall apply:

    - In the event of withdrawal from the booking of a "standard rate", the guest may cancel free of charge until 3 p.m. on the day before arrival. Otherwise, the hotel can claim a cancellation fee from the guest in the amount of 90% of the agreed room rate.



    - When booking the "Early-Bird" rate, the guest has no right of withdrawal or rebooking whatsoever.

4.2 Decisive for the timeliness of the cancellation is its receipt by the hotel. The guest must declare the withdrawal in text form.

5 Withdrawal by the hotel

5.1 Insofar as the guest was granted a right of withdrawal free of charge in accordance with Sections 4.1. and 4.2. in the lodging contract, the hotel is also entitled to withdraw from the contract within the agreed period of time if there are inquiries from other guests regarding the booked rooms and the guest does not finally confirm the booking upon inquiry by the hotel.

5.2 If an advance payment or security deposit agreed pursuant to Section 3.6 is not made within a period set for this purpose, the hotel shall likewise be entitled to withdraw from the contract.

5.3 A right to withdraw from the contract for good cause shall remain unaffected. It exists in particular in the event of

    - force majeure or other circumstances for which the hotel is not responsible make it impossible to fulfill the contract.

Copyright WDREI Hotel München UHG